Returns & Exchanges
At Project Gravitaur, we want you to be fully satisfied with your purchase; if you are not, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in the original Project Gravitaur box and include all original tags and the provided packing slip.
- 3.Ship the Item
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.