Frequently Asked Questions
Everything you need to know about shopping with Project Gravitaur.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.
How do I know which size to order?
Each product page features a detailed sizing chart with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the 'fit notes' in the product description.
Are your materials sustainably sourced?
Project Gravitaur is committed to ethical manufacturing. We prioritize organic cotton, recycled polyesters, and low-impact dyes throughout our seasonal collections.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, Google Pay, and interest-free installment options via Klarna.